If you need to change or cancel your appointment, please ensure you contact me with at least 24 hours notice. Cancellation made less than 24 hours before your scheduled booking will require payment of a late cancellation fee of 50% of the scheduled cost. Please also read my Refund Policy below.
ebb&flow KINESIOLOGY'S Refund Policy applies to prepaid appointments for kinesiology, reiki, sound healing or space clearing and is as follows:
- Cancellations made more than 24 hours before a scheduled appointment time will be refunded as (i) a credit voucher to the same cost; (ii) into your bank account; or (iii) onto your credit card. If a booking was prepaid online, the refund will be made via the online system or held within the system as a credit voucher.
- No-shows and same day cancellations of appointments will be refunded minus the late cancellation fee of 50% of the scheduled cost, as outlined above in my Cancellation Policy.
THANK YOU FOR YOUR UNDERSTANDING AND COURTESY TO OTHER CLIENTS